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	<title>TILE!™ Support &#187; Joe Tannehill</title>
	<atom:link href="http://www.tilesupport.com/tilesupport/author/joe/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.tilesupport.com/tilesupport</link>
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		<title>Log limit lines in graphs</title>
		<link>http://www.tilesupport.com/tilesupport/log-limit-lines-in-graphs/</link>
		<comments>http://www.tilesupport.com/tilesupport/log-limit-lines-in-graphs/#comments</comments>
		<pubDate>Tue, 30 Mar 2010 21:07:35 +0000</pubDate>
		<dc:creator>Joe Tannehill</dc:creator>
				<category><![CDATA[Lessons Learned / Best Practices]]></category>
		<category><![CDATA[Graph]]></category>
		<category><![CDATA[Limit lines]]></category>
		<category><![CDATA[Log]]></category>

		<guid isPermaLink="false">http://www.tilesupport.com/tilesupport/?p=178</guid>
		<description><![CDATA[To make sure that your data will be calculated correctly against a log limit line, make sure that you select &#8216;Continuous (Log)&#8217; on the limit line.
]]></description>
			<content:encoded><![CDATA[<p>To make sure that your data will be calculated correctly against a log limit line, make sure that you select &#8216;Continuous (Log)&#8217; on the limit line.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<title>Graph Fix</title>
		<link>http://www.tilesupport.com/tilesupport/graph-fix/</link>
		<comments>http://www.tilesupport.com/tilesupport/graph-fix/#comments</comments>
		<pubDate>Mon, 29 Mar 2010 20:41:06 +0000</pubDate>
		<dc:creator>Joe Tannehill</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Graph]]></category>

		<guid isPermaLink="false">http://www.tilesupport.com/tilesupport/graph-fix/</guid>
		<description><![CDATA[To allow the proper start and stop frequencies to be shown in the log graph, go to the FTP site, /Tile4/actions tab and download the file called wct32fr3d.dll and replace the one that is in your tile4 or tile41 directory.
]]></description>
			<content:encoded><![CDATA[<p>To allow the proper start and stop frequencies to be shown in the log graph, go to the FTP site, /Tile4/actions tab and download the file called wct32fr3d.dll and replace the one that is in your tile4 or tile41 directory.</p>
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		<title>Drivers for 4.5</title>
		<link>http://www.tilesupport.com/tilesupport/drivers-for-4-5/</link>
		<comments>http://www.tilesupport.com/tilesupport/drivers-for-4-5/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 16:19:57 +0000</pubDate>
		<dc:creator>Joe Tannehill</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[4.5]]></category>
		<category><![CDATA[drivers]]></category>

		<guid isPermaLink="false">http://www.tilesupport.com/tilesupport/drivers-for-4-5/</guid>
		<description><![CDATA[If you did not receive an email from me asking about which drivers you need to have upgraded to 4.5 please send us that information via the support tab at the top of the page.
]]></description>
			<content:encoded><![CDATA[<p>If you did not receive an email from me asking about which drivers you need to have upgraded to 4.5 please send us that information via the support tab at the top of the page.</p>
]]></content:encoded>
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		<title>What was going on with TILE! in 2009?</title>
		<link>http://www.tilesupport.com/tilesupport/what-was-going-on-with-tile-in-2009/</link>
		<comments>http://www.tilesupport.com/tilesupport/what-was-going-on-with-tile-in-2009/#comments</comments>
		<pubDate>Tue, 19 Jan 2010 21:36:14 +0000</pubDate>
		<dc:creator>Joe Tannehill</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[2009]]></category>
		<category><![CDATA[drivers]]></category>
		<category><![CDATA[LabView]]></category>

		<guid isPermaLink="false">http://www.tilesupport.com/tilesupport/?p=171</guid>
		<description><![CDATA[&#160;
For most of 2009 the TILE!&#160;support team has been taking part in a development project that will improve some of the usability of the software.&#160; Most of these enhancements will be in the immunity area.&#160; I will save the details for when we get closer to releasing it.&#160; Again we have brought the core of [...]]]></description>
			<content:encoded><![CDATA[<p>&nbsp;</p>
<p>For most of 2009 the TILE!&nbsp;support team has been taking part in a development project that will improve some of the usability of the software.&nbsp; Most of these enhancements will be in the immunity area.&nbsp; I will save the details for when we get closer to releasing it.&nbsp; Again we have brought the core of the software up to date so that we can take advantage of more third party plug-ins if we want to.&nbsp;</p>
<p>This release will most likely be version 4.5.&nbsp; You will be able to import profiles from v4.0 and 4.1 but you will have some more settings to consider in some of the actions.&nbsp; If you leave it alone you will most likely get the correct results, but to take advantage of new features you may want to re-configure some of the actions.</p>
<p>We are still using drivers built in C++, not LabView.&nbsp; However, if we find it advantageous to do that we can.&nbsp; As most of you know, the driver is mostly a list of commands.&nbsp; If an action wants a device to do something like change the center frequency, it will make a call for that change along with the value (frequency).&nbsp; Since TILE! supports so many devices this simple call can be complicated.&nbsp; To simplify it, TILE! combines action requests with known drivers responses.&nbsp; So if you want to change the center frequency the action and driver must be able to speak the same language.&nbsp; LabView drivers only know the command set that the device owners gave it. Therefore, TILE! would still have to have a translator to talk to that driver.&nbsp; So for now we think we can do what is needed&nbsp; with the current methodology.&nbsp; That said, we are still going to improve the process for altering instrument behavior based on customer requests.</p>
<p>Dr. Gemei Yang, our senior software engineer has submitted a paper to the IEEE EMC committee that describes an evolutionary concept for EMC test software that describes where we expect to be in the next iteration of the software.&nbsp; I&nbsp;will post a link when that paper is published.</p>
<p>Once my software engineers read this they may want to contribute to this post to point out my misunderstandings, so if there are no posts from them then I guess I got it right!</p>
<p>I&nbsp;will post more information in 2010 on our progress.&nbsp; Meanwhile please post comments here or use the support link at the top of the page to communicate with us.</p>
<p>Happy New Year 2010!</p>
<p>Joe Tannehill</p>
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		<slash:comments>2</slash:comments>
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		<title>The New Website</title>
		<link>http://www.tilesupport.com/tilesupport/the-new-website/</link>
		<comments>http://www.tilesupport.com/tilesupport/the-new-website/#comments</comments>
		<pubDate>Tue, 14 Apr 2009 22:43:21 +0000</pubDate>
		<dc:creator>Joe Tannehill</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.tilesupport.com/tilesupport/?p=35</guid>
		<description><![CDATA[Welcome!
For the past year I have been asked by TILE! users about &#8216;the website&#8217;.&#160; Most of you were used to the Quantum Change site that provided a news and update information as well as a link to drivers.
This site will also contain news and update information as well as some blog postings that I am [...]]]></description>
			<content:encoded><![CDATA[<p><em><strong>Welcome!</strong></em></p>
<p>For the past year I have been asked by TILE! users about &#8216;the website&#8217;.&nbsp; Most of you were used to the Quantum Change site that provided a news and update information as well as a link to drivers.</p>
<p>This site will also contain news and update information as well as some blog postings that I am sure will be interesting!&nbsp;</p>
<p>We tried some different formats since I have been here, but none were as good as this one.&nbsp; We will improve it by listening to your feedback.</p>
<p><strong>The FAQ&#8217;s!</strong></p>
<p>Please refer to the FAQ section when you have questions.&nbsp; We intend to keep that relevent so you can get answers there as quickly as possible.&nbsp; In the near term I&nbsp;will be adding information as I quick as I can to add to the knowledge base.</p>
<p><strong>Support</strong></p>
<p>This site should be your focal point for any TILE!&nbsp;issues going forward.&nbsp; If you cannot find the answers in the FAQ&#8217;s or blogs, go ahead and open an issue using the support link.</p>
<p><strong>Present and Future</strong></p>
<p>ETS-Lindgren is dedicated to supporting and improving TILE! and I intend to do all I can to keep it moving in the right direction.</p>
<p><strong>Get started</strong></p>
<p>So though there is not a lot of info on this site yet, go ahead and get the feel of it and check back often.&nbsp;</p>
<p>Use the support link to open an issue or just pass info along to us.</p>
<p>Thanks!</p>
<p>Joe Tannehill</p>
<p>EMC&nbsp;Engineer and TILE!&nbsp;Product Manager</p>
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